Return Policy

Returns:

Our policy last 30 days. If 30 days has gone by since your purchase unfortunately we will be unable to offer you  refund or exchange. To be eligible for a return, your item must be unused, unwashed and in the same condition that you received it. 

To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted(if applicable). Any item not in it's original condition or damages, not due to our error, or returned more than 30 days after delivery. 

Refunds (if applicable):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, then your refund will be processed, and a credit will automatically be applied to your credit/debit card, within a certain amount of days. 

Late or Missing Refunds(if applicable):

If you received a notice of approval on your refund and we processed your refund but it is not appearing on your credit card or bank statement, then please check with your credit card company or bank to determine their processing times on refunds, as most take one full billing cycle before they appear on your statement. 

If you have done all of this and you still have not received your refund yet, please contact us at customerservice@behardcore.net. 

Sales/Clearance Items(if applicable):

All sales on clearance items are final. Sales items, if refunded, will be refunded at the sales price. 

Exchanges(if applicable):

We only replace items if they are defective. Exchanges can only be made for the item originally purchased. If the original item is no longer available, a refund or a store credit, for the purchase price (excluding shipping), will be offered. If you need to exchange an item please email us at cutomerservice@behardcore.net and send your item to:

Hardcore Mfg Co
9530 Hageman Rd #296
Bakersfield, CA 93312.

Shipping:

To return or exchange your item you should email us at customerservice@behardcore.net and mail your item to:

Hardcore Mfg Co
9530 Hageman Rd #296
Bakersfield CA 93312.

You will be responsible for all shipping costs for returning or exchanging your item. Shipping costs are not refundable. If you receive a refund the cost of return shipping will be deducted from your refund.